We hope you love your Valkyree Activewear Apparel! For any reason you are not satisfied with your purchase, please mail your undamaged return within 10 days of receiving your item and we will be happy to offer you a refund. Exchanges can also be made however only in a different size or color of the same style only.
PLEASE SEND AN EMAIL TO RECEIVE ADDRESS FOR ALL RETURNS/EXCHANGES WITHIN 10 DAYS OF RECEIVING ITEM.
Please Include the INVOICE SHEET that came with your order and note the instructions below:
- Returns/Exchanges can only be made within 10 days from the date of receipt of your item. NO EXCEPTIONS.
- The customer is responsible for any return shipping costs and for obtaining tracking information as VALKYREE ACTIVEWEAR is NOT responsible for any lost/missing returns. Exchanges can only be made for a different size or color of the same style only.
- Once we receive your returned item, we will refund you the purchased amount and send you an email to confirm that the return has been completed. Refunds are in the form of original payment, please allow up to 14 business day for the refund to be reflected in your account or your exchange to be sent out. We don't refund original shipping charges.
- A 20% restocking fee will be applied to any returns allowed over 10 days.(if an exception is agreed on between seller and buyer) only.
- All items must be returned unworn, unwashed, with original tags, stickers, folded in its original “EVA” garment bag. Any damaged items that have signs of wear or do not conform with VALKYREE ACTIVEWEAR return policy will be declined and the item will be shipped back at the customer’s expense.
- VALKYREE ACTIVEWEAR guarantees its clothing to be free from manufacturing defect for the first 10 days as long as you follow our care instructions.
- By placing an order with VALKYREE ACTIVEWEAR, the customer acknowledges and agrees to all our shipping/return policies, terms, and conditions.
- Once orders are placed they cannot be canceled, but returns can still be made.
- Sale items may be returned or exchanged for different size of style and the same color